Copenhagen, Denmark
27 April – 1 May 2013


General Information

Information about Copenhagen & Denmark

Copenhagen has a central location in Europe which makes it easy to arrive by train, bus, ferry, cruise ship or flight.


Copenhagen Airport (CPH) is only eight kilometres away from the city centre. It is the busiest airport in Scandinavia with more than 60,000 passengers a day. From the airport you can catch the Metro, bus or train to city centre.

Founded in 1925, Copenhagen Airport was one of the first civil airports in the world. The early years were characterised by the pioneering spirit in a day and age when flying was for the privileged few. When the war ended in 1945, Copenhagen Airport was ready for tremendous growth, and things have developed quickly since then. From 6,000 take-offs and landings in 1932 to almost 258,000 in 2007.

The airport contains three terminals, which are all connected. Terminal 1 is for domestic flights. Terminal 2 and 3 are for international lights and routes to Greenland and the Faroe Islands. All international arrivals are at Terminal 3.

Trains from Copenhagen Central Station and the airport depart every ten minutes, and the journey is about 20 minutes long.

The easiest way to get to and from the airport is by Metro. The Metro runs around the clock, and stops at Kongens Nytorv, Nørreport, Frederiksberg and Vanløse.

A bus ride is as cost effective as the train and Metro, but the ride is a lot longer. A journey with either the train, bus or Metro equals three zones and costs DKK 36.

Trains / buses

The Central Station is another popular way to arrive in Copenhagen. Each day several buses and trains from all over Europe arrive here. The Central Station has a central location in the city, but if necessary it is easy to get on a bus or the S-train to your final destination.


Banks are open from 09:30 to 16:00 on weekdays with late hours until 18:00 on Thursdays (closed Saturdays and Sundays). There are numerous cash machines throughout the city and the plentiful bureaux de change are open during weekends, for example Forex at Nørreport Station and Copenhagen Central Station.

In Copenhagen major credit cards are widely accepted at hotels, stores, cafes and restaurants. It is a good idea always to ask beforehand though. Some places might charge a fee when accepting foreign credit cards as payment. Be sure to bring your PIN code and a picture ID when using a credit card in Denmark.

Personal cheques made out by foreign visitors are normally not accepted, but banks cash Euro cheques and recognised traveller's cheques at a fee.


The unit of currency in Denmark is the Danish Krone (DKK). Most banks have ATM machines. All major credit cards (such as Visa, MasterCard, American Express) are accepted in most of the restaurants, shops etc. There are many opportunities to exchange currency in Copenhagen and the places to obtain the best rates are the banks. There are also foreign exchange outlets in the airports, train, bus stations, and even in hotels and restaurants, although the rates are usually not as favourable. Although hotels and travel agencies may offer bureau de change services, using an ATM to obtain cash provides one of the best rates of exchange.


The climate in Copenhagen is typically continental, with high temperatures and sunny days in the summer and colder, damper weather in the winter. Copenhagen's low seasons tends to fall between April to June and September to October. In the spring and autumn temperatures are at their most comfortable and pleasant.

Dining Out

There are many restaurants throughout the city of Copenhagen offering an excellent choice of cuisine. The new 2012 edition of the Michelin Guide has awarded Copenhagen's restaurants a total of 14 stars. So from some of highest rated cuisine in the world to restaurants which use more simple local organic produce then Copenhagen has something for everyone and more in-between! If you want to sample a traditional Danish pastry or cake then La Glace is the oldest patisserie in Copenhagen. Founded in 1870 you will find the classic Sports Cake, which mainly consists of whipped cream amongst many mouth-watering cakes and pastries.

Dress Code

The dress code for the congress in smart-casual. You may wish to dress more formally for the Conference Dinner.


Denmark, like most other European countries, has 220-volt AC, 50Hz current and uses two-pin continental plugs. If you visit from the UK and Ireland, you will need an adaptor for electric appliances, whereas North Americans need a transformer in order to use their 110/125V appliances.

Emergency phone numbers

In case of an emergency while you are in Copenhagen, always dial 112. It is a free call which will connect you to the police, fire brigade or hospital. If you need a chemist or dentist, there are a few which are open 24 hours.

Police, fire brigade and ambulance

In an emergency, dial 112 to contact the police, call for an ambulance or the fire-fighting service. Speak slowly and distinctly. State telephone number and address. Emergency calls from public pay phones are free.


AkutDanmark is a mobile app, which shows you all emergency information in Denmark in Danish, English or German. The app automatically matches the language settings of your mobile phone. The app costs DKK 6 (approximately $1) and can be downloaded via App store and Google Play.

24-hour chemist

There is no shortage of pharmacies in Copenhagen; just look for the green a sign that symbolises the Danish word for chemist: apotek.

Steno Apotek Vesterbrogade 6C
1620 Copenhagen V.
Tel.: +45 3314 8266

Doctors on call

Weekdays 16:00 - 08:00.
Tel.: +45 7013 0041 (This number will refer you to a doctor)
Price from DKK 250 per visit. EU citizens are not charged.

Hospital Emergency Wards

The following central hospitals have 24-hour emergency wards:

Bispebjerg Hospital Frederiksberg Hospital
Bispebjerg Bakke 23
2400 Copenhagen NV.
Tel.: +45 3531 2373
Nordre Fasanvej 57
2000 Frederiksberg
Tel.: +45 3816 3522
Amager Hospital Hvidovre Hospital
Italiensvej 1
2300 Copenhagen S.
Tel.: +45 3234 3500
Kettegårds Alle 30
2650 Hvidovre
Tel.: +45 3632 2553

Dentist - emergency only

Open daily 20:00 - 21:30, weekends and holidays also 10:00 - noon.


Oslo Plads 14 2100 Copenhagen Ø. Tel.: +45 3538 0251

Fast Facts

  • Country: Denmark
  • Status: city, Capital region of Denmark
  • Population: 549,050 Country population: 6 million
  • Official Language: Danish
  • Currency: Danish Krone (DKK)
  • Time zone: GMT + 1 hour
  • Country dialling code: +45
  • Telephone area code: there are no area codes
  • Religion: mainly the Church of Denmark

Information about Denmark

For further information about Denmark please visit

Information about Copenhagen

For further information about Copenhagen please visit

Click here for a Copenhagen city map
Click here for a free mobile city guide App

Public Transport

Copenhagen Metro

When visiting Copenhagen the Metro is a safe, fast and easy way to get around and was awarded with the prize for the world's best Metro in 2010.

All Metro stations are marked with a red M. There are two lines, M1 runs from Vanløse Station to Copenhagen Airport on East Amager, and M2 runs from Vanløse Station to Ørestad on West Amager. Both lines take you through the heart of the city. The trains are driverless and fully automatic, but with Metro stewards on the train.

The driverless Metro trains operates at four - six minutes' intervals during the day and evening hours and every 15 - 20 minutes during the night. Between 01:00 - 01:30 and 04:00 -04:30 you will have to wait a little longer, as the trains switch from nighttime to daytime operation and vice versa.Between Christianshavn and Vanløse the intervals during rush hour are only two minutes.


Movia is the bus company operating in Copenhagen and much of North Sealand too.

Daytime buses
All normal buses are yellow, yellow and red (A-busses) or yellow and blue (S-busses, which are the fastest ones). Entrance is always in the front, and exit is in the back and in the middle.

Bus stops are marked with yellow signs, and you have to push the red stop button when you wish you get off. Unlike in some other countries, nobody queues for the bus.

Night buses
Night buses are available every night in the city as well as to many towns in the surrounding area from 01:00 - 05:00. The numbers on the night buses always begin with an N.

Harbour buses
Runs in Copenhagen Harbour from the Royal Library to The Little Mermaid with stops in Nyhavn and by the Opera House.

CityCirkel sightseeing
The climate-friendly buses take you sightseeing on an ordinary bus ticket.

Shopping in Copenhagen

In 2013 the shops will be open:

Shops & Stores
Monday - Friday 09:00 – 19:00
Saturday 09:00 – 17:00
Small supermarkets, kiosks, bakeries etc 10:00 - 19:00

The first Sunday in every month - shops and malls are open from 09:00 to 18:00.

Department stores and supermarkets usually stay open longer. Outside ordinary shopping hours various kiosks are open for sale of tobacco, newspapers and sweets. Bakeries, florists and souvenir shops are usually open every day of the week, including Sundays.

Office hours are Monday - Friday 09:00 - 16:00/16:30.

Telephone System
The country code for Denmark is +45
For general directory and operator information in English, dial 176
To place international telephone calls via an operator-assisted service, dial 170

Denmark is 1 hour ahead of Greenwich Mean Time (GMT).

Tipping in Copenhagen is quite discretionary, with taxi drivers usually being given a small gratuity. Restaurants in Copenhagen often include service charges and these are always clearly stated on the menus, although a small tip will still be expected. Expect to tip hotel staff, including luggage porters a small amount for services provided. Generally, no other public service workers in Copenhagen expect tips. You should always pay tips in cash, as in this way you can be sure that the person it is intended for receives it fully.


Travel and visas
All participants must have a valid passport in order to enter Denmark. Citizens of some countries may need to obtain a visa before arrival. For further information please contact the nearest Danish Embassy or Consulate to check visa regulations. Delegates must, of course, meet the normal requirements, i.e. they must possess valid travel documents and sufficient means of support. Delegates requiring a visa for entry to Denmark are strongly advised to make their application in their home countries at least three months before the intended date of travel. Visa application procedures are easier when the acknowledgement of registration is included. Refunds cannot be made when visa applications are not granted.

The Congress Secretariat is able to issue you with an official letter of invitation for the congress. Please note that such a letter can only be issued if you are registered for the congress and your registration fee has been fully paid.

Please do not hesitate to contact the Congress Secretariat if you have any questions regarding visa application procedures.

Please note that for some countries, visa application procedures can take up to two months.

Information about the Congress

Congress language

The official language of the congress will be English and no simultaneous translation will be provided.

CME Accreditation

Serono Symposia International Foundation Serono Symposia International Foundation has submitted the main congress program of the 15th European Congress of Endocrinology (ECE 2013) (Copenhagen, Denmark, April 27- May 1, 2013) for accreditation by the European Accreditation Council for Continuing Medical Education (EACCME).

Serono Symposia International Foundation has applied to the Royal College of Physicians (RCP), London, UK for CME accreditation of the 15th European Congress of Endocrinology (ECE 2013) (Copenhagen, Denmark, April 27- May 1, 2013).

The CME accreditation is valid for the main congress program only and does not cover the company-sponsored symposia.

ISO 9001 Certification

Serono Symposia International Foundation has received the ISO 9001 Certification of Quality Management Systems. This Quality certification requires all participants to fill in a scientific questionnaire and to evaluate the overall quality of the event. Questionnaires will be distributed onsite during the congress.


Delegates will have the opportunity to meet representatives from a number of pharmaceutical, diagnostic and equipment and publishing companies at their exhibition stand during scheduled breaks to discuss new developments and receive up-to-date product information.


The congress registration fee does not include the insurance of participants against personal accident, sickness, and cancellations by any party or theft, loss or damage to personal possessions. All participants are strongly advised to make adequate personal insurance arrangements to cover travel, accommodation, cancellation of services and personal effects before travelling to the congress.


Limited internet facilities will be available throughout the congress at the Bella Centre for registered participants. Please also note that internet reception in Copenhagen is variable and sometimes intermittent. Please contact the congress secretariat on site to register and for more information.


the registration fee includes coffee breaks and lunches will be provided throughout the congress. Please note that lunch will only provided on Sunday, Monday & Tuesday).

Prayer Room

A prayer room will be available during the congress. Please ask at reception for details.

Programme changes

The organisers cannot assume liability for any changes in the programme due to external or unforeseen circumstances.

On-site registration

On-site registration will be available at Bella Center. Congress documents and bags cannot always be guaranteed for those participants registering on-site.

Smoking Policy

For the comfort and health of all participants, smoking is not permitted at any official function during the Congress. This includes scientific sessions, business and similar meetings, evening.

General Information about the Congress will be available in due course